Trustpilot

We are in the midst of a very busy shipping period. With early Black Friday promotions becoming the norm and the holiday season just around the corner, the logistics network is under significant strain. On top of this, additional staff—often less experienced—is being employed to handle the surge in deliveries.

Unfortunately, this leads to a series of issues: parcels delivered without requiring a signature (a policy carried over from the Covid era), lost, damaged, or even undelivered packages. The frequency of these problems is increasing exponentially.

This is why, at checkout, we strongly recommend adding shipping insurance, which we propose at half the real cost, at only cost: €6.90). This small step ensures protection against damages, losses, or theft, guaranteeing straightforward reimbursement. It’s not an unnecessary expense, but rather a wise and valuable safeguard that protects everyone: you, as customers, and us, as sellers.

Let’s not forget that, in case of issues, the seller is often unfairly blamed and ends up bearing the costs of both the merchandise and easy refunds, especially through platforms like PayPal.

For this reason, we highly recommend always choosing insurance.

For uninsured orders, it will be necessary to sign a waiver of liability.

Let’s work together to protect your purchases and our business!

You can pay for insurance for your shipment by clicking or scan QRcode