Trustpilot

SHIPPING COSTS

The order on GIFTMODELS.it are shipped worldwide by UPS DHL TNT or DPD

The transport costs may vary from country to country.

Rates are uniform for Italy and the EU, while for non-EU countries the system charge a basic rate of 1>3 kg (weight/volume ratio) in economy service. It is always advisable to ask us the exact cost of shipping to your country before placing order: we will reply in short time with the correct rate for the economy or express service:

 

EUROPE

standard 3-5days

FROM €19,90 (upon 2kg.) - with tracking

operated by UPS / DHL / TNT-FedEx

(is our convenience to use the most efficien courier offering the best guarantee of delivery to the destination)

EUROPE

economy 3-8days

€13,50 (upon 3kg.)  NO INSURANCE accepted

NOTE: no refund / no assistance / no liability

operated by DPD

EXTRA-EU / WORLDWIDE

a basic rate is applied within 3kg (weight/volume) is showed.

BUT

please ask the specific rate for your destination before closing the order  (city / postcode)

NOTE: during the holidays (10 December to 10 January), costs will be increased by the surcharge applied by express couriers due to the intensification of freight traffic and fuel-surchage.

note: Shipping rate is charged 1 time for any amount of items ordered.

 

TRANSPORT TIMES

GIFTMODELS.it deliver the purchased products to the courier no later than the legal deadline.

The courier in charge of service, delivery the goods within 2-3days in EU, and in 3-14days WORLDwide, to the customer address. So please take care to indicate correct datas and phone number also. 

 

MANNER OF TRANSPORT

To secure, fast and reliable deliveries to their customers, the products ordered are shipped by express courier UPS. Our products travel, if possible, of anonymous and resistant packaging with adequate protection against impacts.

Associated with each order placed is present (and communicated to the customer via an e-mail confirming your departure of the parcel from our warehouse) a "number" tracking. It is an identification number with which you can learn the exact inter-position of the package sent by monitoring his online course, in real time, via a link that will be sent by mail by courier delivery charge. This information is available online after 8 hours after the order.

Should it not be possible to complete the delivery to the addressee is absent, the couriers leave a warning or send an e-mail message. Then the recipient can contact the reference branch of the courier to arrange for a second delivery or to pick up the goods at the same venue of the courier.

After ten days of storage we will proceed to the recovery of the credit and of charges due.

we will not be responsible in any way, to burdens of costs in the storage cases for incorrect address, destination absent or otherwise, as is the duty of the end user to follow the expedition (updated in real time on the carrier's website) as soon as it appears tracking on the control panel.

Under Article. 63 of the Consumer Code, any damage to the parcel / package of the Products must be immediately claimed by the application of a control written reservation on the proof of delivery. It is understood that, once signed the delivery document without objection, it will be precluded any exception regarding the appearance of what was delivered.

 

In the event that the carrier has been chosen from outside of those proposed during the purchase, the risk of damage or of deterioration of the Products is transferred to the customer as early as the time of delivery to the carrier, precluding any challenge relating to the appearance of what it was delivered. In this case, all claims must be moved directly from the client to the carrier.

it is MANDATORY to provide a telephone number for the shipment to be routed.

Otherwise, without a telephone number, the shipment will not be sent.